Refund & Return Policy

Thank you for shopping with Artefact Bazaar. We value your satisfaction and aim to ensure a seamless experience. Please read our Refund & Return Policy carefully:

7-Day Return Policy

You can initiate a return within 7 days of receiving your order if you are not fully satisfied with your purchase. To be eligible for a return, the product must be:

• Unused and in its original condition.
• Packed in the original packaging.

Return Process

1. Record Unpacking Video: As proof, you must submit a clear video of the product unpacking. This video helps us verify any issues or damages.
2. Submit Your Request:
   • Email the unpacking video along with your order details (order number and product name) to artefactbazaar@gmail.com.
   • State the reason for your return in the email.
3. Await Approval: Once we review your request, we will provide further instructions on returning the product.

Refund Process

• Upon receiving the returned product and verifying its condition, we will process your refund within 5 business days.
• The refund will be credited to the original payment method used during the purchase.

Shipping Policy

 

Shipping Policy

Thank you for shopping with us! Below is our shipping policy, outlining delivery timelines for both domestic and international orders.

Delivery Timelines

1. Within India
   • Orders are typically delivered within 5 business days from the date of dispatch.
   • Delivery timelines may vary slightly depending on your location and unforeseen circumstances such as weather conditions, natural calamities, or logistics delays.
2. International Orders
   • For international destinations, orders are generally delivered within 5 to 15 business days from the date of dispatch.
   • Delivery times may vary depending on customs processing, destination country, and other external factors.

Order Processing

• Orders are processed and dispatched within 1-2 business days after confirmation.
• You will receive an email with tracking details once your order has been dispatched.

Delays and Exceptions

While we strive to ensure timely delivery, delays might occur due to:

• Remote locations.
• Customs clearance procedures for international shipments.
• Public holidays or unforeseen disruptions in logistics services.

If you have any questions or concerns regarding your order, feel free to contact our customer support team at artefactbazaar@gmail.com

Thank you for choosing us!

 

Important Notes

• Shipping costs for the return will be borne by the customer unless the product is defective or damaged.
• Artefact Bazaar reserves the right to reject returns if the product is found to be used, damaged, or not accompanied by an unpacking video.

For any questions or assistance, feel free to contact us at artefactbazaar@gmail.com. We’re here to help!